Shipping Policy

North American Express Shipping is FREE on all orders over $150 CAD and not subject to any additional charges or fee's. 

We ship internationally from Toronto, Canada at a cost of $40.00 Cad. 

Duties & Brokerage Charges will be the customers responsibility and paid directly to the carrier. If you have any questions on your countries shipping availability and charges further to product purchase price, please reach out to us at info@mayerofficial.com and we're happy to help answer your questions. 

We use an express shipping service complete with a tracking number and insurance.

Depending on your location, delivery will take 3-5 business days for in-stock items.

In Stock Orders will ship within 24 hours and you will receive an email as soon as they have shipped with additional information and a tracking number.

Returns

All orders are eligible for a free return or an exchange within thirty (30) days of purchase. Returned items must be unworn, unwashed, unaltered, clean, complete with all tags, and returned with its original packaging. 

To request a return, please contact Customer Support (info@mayerofficial.com) with a copy of your order confirmation as well as a reason for the return. You will be provided with a free return shipping label that will act as your return material authorization. Once your return is received, inspected, and approved, a refund will be issued within five (5) business days. We will refund the amount of the returned merchandise, less the cost of shipping and customs, if applicable. 

Please note that due to the nature of our business, we reserve the right to refuse a return upon receipt and inspection. If your return is not approved, you will be contacted to confirm your updated delivery address, and your returned parcel will be sent to you via regular postal delivery service.

Special Orders- are orders that are made especially for you and dispatch within 3-4 weeks of purchase. For special requests and order follow up please reach out to us at info@mayerofficial.com 

Pre-Orders show a designated shipping date on their product page and will dispatch within 7 business days of the noted delivery date. 

Dispatched Orders are unable to be redirected to another address. To avoid any delays in receiving your order, we suggest that you provide a complete shipping address.

Taxes are exclusive from prices displayed on the website. Applicable sales tax for your area will be calculated during checkout and displayed on the Order Review page.

 

We use cookies to ensure that we give you the best experience on our website.

Pre-loader